Terms & Conditions
These Terms govern your relationship with the operator of the Dansk 777 online gambling services provided via densk777.com (the "Website"). They are effective from 6 November 2025 and apply to all access to and use of the Website by players located in the United Kingdom.
Definitions
- "Account" means the personal online gambling account you open and maintain with the Operator on the Website.
- "ADR Provider" means an alternative dispute resolution entity approved by the UK Gambling Commission, currently IBAS (Independent Betting Adjudication Service).
- "Bonus" means any funds, free spins, free bets, or other promotional benefits credited to your Account which are not directly withdrawable until specific conditions are met.
- "Bonus Balance" means the part of your Account balance consisting of Bonuses and any winnings derived from such Bonuses which are subject to wagering or other conditions.
- "Bet" or "Wager" means any stake of real money or Bonus funds placed on any Game or gambling product offered on the Website.
- "Games" means any casino, bingo, instant win, live dealer or other gambling products offered on the Website.
- "Operator" means AG Communications Ltd, a company incorporated in Malta with its registered address at 135 High Street, Sliema SLM 1548, Malta, licensed and regulated by the United Kingdom Gambling Commission under licence number 39483 to provide remote casino and bingo services to customers in Great Britain.
- "Player", "User", "you", "your" means any natural person who registers an Account or otherwise uses the Website from within the United Kingdom.
- "Services" means the gambling and related services made available to you on or through the Website.
- "Terms" means these terms and conditions, as amended from time to time.
- "UKGC" means the United Kingdom Gambling Commission, the regulator responsible for licensing and supervising the Operator in Great Britain.
- "Website" means the UK-facing version of the Dansk 777 brand operated for UK players at densk777.com and any subdomains or mobile applications through which the Services are offered under the UKGC licence.
- "KYC" means "know your customer" checks, including identity, age, address and source of funds or wealth verification, carried out in accordance with UK anti-money laundering and counter-terrorist financing legislation and UKGC requirements.
- "Self-Exclusion" means a request by you to be prevented from using gambling services, including via participation in the national self-exclusion scheme GamStop.
Account Registration
Eligibility and Jurisdiction
- Age requirement: You may only open an Account and use the Services if you are at least 18 years of age. The Operator performs age verification and will suspend or close any Account where it cannot verify that the Player is 18 or over. Gambling by under-18s is a criminal offence in the UK.
- Territorial scope: These Terms apply to Players located in the United Kingdom who use the Website under the UKGC licence 39483. If you are in the UK and wish to benefit from UKGC protections, you must use densk777.com and not the .dk domain supervised by the Danish regulator.
- Single personal Account: You may hold only one Account for personal, non-commercial use. Multiple, duplicate or shared Accounts are prohibited and may be closed, with Bonuses cancelled and winnings voided where appropriate.
Registration Process
- Account creation: To register, you must complete the online registration form on densk777.com, providing accurate and complete information including your name, date of birth, residential address, email address, mobile number and any other mandatory fields.
- Email and contact verification: The Operator may verify your email address and/or mobile number (for example via confirmation links or codes). Access to some or all Services may be restricted until verification is completed.
- UK-only usage for these Terms: By registering under these Terms, you confirm that you are registering as a UK-based Player and that you will only use the Website in accordance with UK law and UKGC rules.
KYC, Verification and Source of Wealth
- Identity and age checks: The Operator will carry out electronic and/or documentary checks to verify your identity and age. You may be requested to provide documents such as a copy of your passport or ID card, proof of address and proof of payment method ownership.
- Certified documents: In line with the Operator's policies (including existing terms such as clause 12.4), the Operator reserves the right to request certified or notarised copies of documents, or additional documents, where necessary to meet regulatory obligations.
- Source of funds/wealth: The Operator may carry out enhanced due diligence, including source of funds or source of wealth checks. As indicated in the Operator's KYC policy, this may be triggered, for example, when your cumulative withdrawals reach or exceed £2,000, or earlier where required by law or risk assessments.
- Failure to provide information: If you do not provide requested information or documents, or if the Operator cannot satisfactorily complete its checks, your Account may be suspended or closed and access to funds may be restricted in accordance with legal and regulatory requirements.
Account Security and User Obligations
- Accurate information: You are responsible for ensuring that your registration details and any other information you provide are true, accurate and kept up to date. You must promptly update your details via your Account or by contacting customer support if they change.
- Login credentials: You must keep your username, password and any other security credentials confidential and not share them with any third party. You are responsible for all activity carried out through your Account using your credentials.
- Unauthorised access: If you suspect that your Account has been compromised, you must immediately change your password and contact customer support. The Operator may temporarily suspend the Account while investigating.
- Prohibition on third-party use: You may not allow any other person to use your Account, and you may not use the Account of any other person.
Betting & Gameplay Rules
Placing Bets and Game Participation
- Stake limits: Each Game or product may specify minimum and maximum stakes. You may only place Bets within those limits and within your available Real Money Balance and, where permitted, Bonus Balance.
- Bet confirmation: A Bet is deemed placed and accepted only when it is confirmed by the Operator's servers and appears in your Game or Account history. If there is a discrepancy between your device display and the Operator's records, the Operator's records prevail.
- Prohibition on modification: Once a Bet has been accepted, you cannot cancel or modify it. The Operator may, at its discretion, void or cancel Bets where required by law, by game rules, or due to errors or malfunctions.
Game Rules, Results and Malfunctions
- Game-specific rules: Each Game is governed by its own rules and paytables, available within the Game interface. By participating, you agree to be bound by those rules in addition to these Terms.
- Randomness and fairness: Games rely on certified random number generator (RNG) technology and are tested for fairness. The Operator is responsible for ensuring that the results generated by its systems are in accordance with applicable standards and the displayed Game rules.
- Malfunction: In the event of a technical or system malfunction, including but not limited to RNG failure, display errors or communication breakdowns, all affected Bets and Game rounds may be voided. Stakes may be refunded for voided Bets, but the Operator is not liable for any resulting loss of opportunity or expected winnings.
Live Casino, Bingo and Chat Conduct
- Respectful behaviour: You must conduct yourself respectfully in all live casino, bingo rooms and chat functions. Abusive, offensive, discriminatory, threatening, harassing, defamatory, or obscene language or behaviour is strictly prohibited.
- No collusion or fraud: You must not engage in any form of collusion, cheating, use of automated software ("bots"), exploitation of bugs, or any other fraudulent or dishonest behaviour. The Operator may void Bets, withhold winnings and close Accounts in case of suspected fraud or collusion, and may report such activity to relevant authorities.
- No advertising or solicitation: You may not use chat or any other part of the Website to advertise, solicit, or promote any products, services or websites, or to encourage other Players to use non-UK licensed sites such as the .dk domain.
- Moderation: The Operator may monitor, moderate, record or remove chat content at its discretion and may restrict access to chat features where necessary.
Bonus Terms
Bonus Eligibility and Activation
- Promotional offers: The Operator may offer welcome bonuses, reload bonuses, free spins, cashback and other promotions to eligible Players on densk777.com. Each promotion is subject to these general Bonus Terms and any specific terms advertised with the offer.
- Activation conditions: Bonuses may require you to opt in, enter a bonus code or make a qualifying deposit or Bet. The qualifying criteria, maximum Bonus amount and validity period will be specified in the relevant promotional information.
- Personal and non-transferable: Bonuses are intended solely for the registered Account holder, are non-transferable and have no cash value until all applicable conditions have been met.
Wagering Requirements and Timeframes
- Wagering requirements: Unless otherwise stated, Bonus funds and any winnings derived from Bonus funds are subject to wagering requirements. This means you must place Bets totalling a certain multiple of the Bonus amount and/or deposit before Bonus funds or related winnings become withdrawable.
- Game weighting: Different Games may contribute differently towards wagering requirements. The applicable contribution percentages are set out in the promotional terms on the Website. Some Games may not contribute at all.
- Time limits: Bonuses are typically subject to an expiry period, which will be stated in the offer. If you do not meet the wagering requirements within the specified period, any remaining Bonus funds and the winnings generated from them may be removed from your Account.
Prohibited Actions and Bonus Abuse
- Irregular play: You must not use strategies or patterns of play intended to exploit a Bonus, such as placing low-risk Bets, hedging Bets, or significantly altering Bet size after substantial wins to meet wagering with minimal risk.
- Multiple Accounts and collusion: Creating multiple Accounts, colluding with others, or otherwise attempting to obtain Bonuses or promotional advantages in breach of these Terms or promotional rules is prohibited and may result in Bonus cancellation, confiscation of winnings and Account closure.
- Right to withhold or cancel: The Operator may withhold, cancel or reclaim any Bonus and associated winnings where it reasonably believes that you have breached these Terms, engaged in Bonus abuse, or otherwise used the promotion in bad faith.
Combining Promotions
- One promotion at a time: Unless expressly permitted, Bonuses and promotions cannot be combined. Where more than one promotion could apply, the Operator will determine which one is credited to your Account.
- Priority of terms: In the event of any inconsistency between these Bonus Terms and the specific terms of an individual promotion, the specific promotional terms will prevail to the extent of the inconsistency.
Payments & Withdrawals
Deposit Methods and Restrictions
- Available methods: The Operator may make various payment methods available, including debit cards, e-wallets, prepaid vouchers, bank transfers and other locally suitable options. The available methods for UK Players are shown in the cashier section of densk777.com.
- No credit cards: In line with UK regulations, you must not deposit using credit cards issued to individuals registered in the UK, whether directly or through e-wallets or similar services funded by such credit cards.
- Other payment instruments: Where permitted by law and by the UKGC, additional methods (for example, certain digital payment solutions) may be offered. Any such method will be clearly displayed in the cashier together with applicable conditions.
Deposits, Limits and Fees
- Deposit processing: Deposits will normally be credited to your Account promptly once confirmed by the payment provider. The Operator is not responsible for delays caused by third-party payment providers.
- Deposit limits: Minimum and maximum deposit amounts may apply per transaction and per payment method. You may also set your own deposit limits as part of the responsible gambling tools available on the Website.
- Fees and currency: Any fees or currency conversion charges applied by the Operator will be disclosed in advance where applicable. Your bank or payment provider may also charge you fees or use its own exchange rates, for which the Operator is not responsible.
Withdrawals
- Withdrawal procedure: You may request a withdrawal of available funds from your Real Money Balance using the methods offered in the cashier. Where practicable, withdrawals will be made to the same payment method used for the relevant deposits, subject to legal and technical constraints.
- Verification before payout: The Operator may require you to complete KYC and, where relevant, source of funds or wealth checks before processing withdrawals. This may include the submission of documents and information as described in the Account Registration section.
- Processing times: The Operator aims to process withdrawal requests within a reasonable timeframe. Actual receipt of funds depends on your chosen payment method and the policies of your payment provider.
Refunds, Chargebacks and Account Balances
- Refund policy: Once a Bet has been placed and accepted, your stake is normally non-refundable. Refunds may be granted only in limited cases, such as technical errors or cancelled Bets, and are at the Operator's discretion where not otherwise required by law.
- Chargebacks: If you dispute a transaction or initiate a chargeback, the Operator may suspend or close your Account, withhold funds to cover the disputed amount and any related costs, and report the matter to relevant authorities and agencies.
- Bonus balances: If you request a withdrawal before fulfilling applicable wagering requirements, the Operator may remove any outstanding Bonus and associated winnings in accordance with the relevant Bonus Terms.
Player Funds Protection
- Segregation of funds: The Operator holds customer funds in accordance with UKGC requirements for the protection of customer funds. Further details of the level of protection are provided in the funds protection statement on the Website.
- No FSCS coverage: Funds held in your Account are not protected by the UK Financial Services Compensation Scheme (FSCS). In the event of insolvency, your funds may not be fully repaid.
Limitation of Liability
Operator's Obligations
- Provision of Services: The Operator will provide the Services with reasonable skill and care and in accordance with applicable laws, UKGC requirements and the Game rules displayed on the Website.
- Accuracy of results: The Operator is responsible for ensuring that the results of Games generated by its systems are recorded accurately and in line with the relevant Game rules and RNG standards.
Exclusions and Limitations
- Technical failures and interruptions: The Operator is not liable for any loss, damage or inconvenience caused by failures of telecommunications systems, internet connectivity, hardware or software (including your own device), power outages, or other events outside its reasonable control. In such cases, affected Bets may be voided and stakes refunded where appropriate.
- Indirect and consequential loss: To the maximum extent permitted by law, the Operator is not liable for any indirect, consequential or special loss or damage, including loss of profits, business, data, or opportunities, arising out of or in connection with your use of the Website or the Services.
- Maximum liability: Subject to any non-excludable statutory rights and save in cases of fraud or personal injury caused by negligence, the Operator's maximum aggregate liability to you arising from any single Bet or Game round is limited to the amount of the stake placed or the net winnings due in respect of that Bet or Game round, whichever is lower.
Your Responsibility
- Risk of gambling: You acknowledge that gambling involves risk and that you may lose money. You are responsible for your gambling decisions and for ensuring that you only stake amounts you can afford to lose.
- Compliance with laws: You are responsible for complying with all applicable laws in your jurisdiction, including any tax obligations relating to your winnings.
Intellectual Property Rights
- Ownership: All intellectual property rights in and to the Website and the Services, including but not limited to software, source code, databases, trademarks, logos, trade names, design, text, graphics, audio and video content, belong to the Operator, its affiliates, the Dansk 777 brand owners, Aspire Global platform providers and/or their licensors.
- Limited licence: You are granted a personal, non-exclusive, non-transferable, revocable licence to use the Website and Services on your own devices for the sole purpose of accessing and using the Services in accordance with these Terms.
- Prohibited uses: You must not copy, reproduce, modify, adapt, translate, decompile, reverse engineer, disassemble, distribute, transmit, publish, display, perform, or otherwise exploit any part of the Website or its content without the prior written consent of the Operator or the relevant rights holder.
- Third-party software: Certain Games and components may include software or content provided by third parties. Your use of such software or content may be subject to additional terms imposed by those third parties.
Privacy & Data Protection
- Privacy Policy: All personal data collected and processed in connection with your use of the Website and Services is handled in accordance with the Operator's Privacy Policy, which forms part of these Terms and is available on the Website.
- Data controller and compliance: For UK Players, AG Communications Ltd is the data controller of your personal data. The Operator processes personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act.
- Purposes of processing: Personal data is processed for purposes including Account creation and management, identity verification, payment processing, provision of the Services, fraud prevention, anti-money laundering checks, responsible gambling measures, customer support and, where permitted, marketing communications.
- Your rights: You have rights in relation to your personal data, such as the right of access, rectification, restriction, objection and, where applicable, data portability and erasure, subject to legal limitations. Details of these rights and how to exercise them are set out in the Privacy Policy.
Changes to Terms
- Right to amend: The Operator may revise these Terms from time to time, for example to reflect changes in law, regulatory guidance, technical improvements, or business requirements.
- Notification of changes: Material changes to these Terms will be communicated to you by appropriate means, which may include email, on-site messages, pop-up notifications, or prominent banners on densk777.com.
- Effective date of changes: Updated Terms will take effect from the date specified in the notice or, where no date is specified, from the date they are published on the Website.
- Your acceptance: By continuing to access or use the Website or Services after the effective date of any changes, you are deemed to have accepted the updated Terms. If you do not agree to the changes, you must stop using the Website and may request closure of your Account.
Termination & Suspension
- Operator's right to suspend or close: The Operator may suspend or terminate your Account and/or restrict your access to the Services at any time where it reasonably believes that you have breached these Terms, engaged in fraudulent, abusive or illegal activity, failed to complete required verification checks, initiated chargebacks, or where required by law or regulatory authorities.
- Self-exclusion and responsible gambling: You may request Self-Exclusion through the tools provided on the Website and by registering with the national self-exclusion scheme GamStop. During a Self-Exclusion period, you must not attempt to open new Accounts or circumvent exclusion measures.
- Effect on funds: Upon termination or suspension, any Real Money Balance will, subject to applicable checks and legal restrictions (including anti-money laundering requirements), be returned to you on request using a method determined by the Operator. Bonus balances may be cancelled in accordance with the Bonus Terms.
- Notification: Where reasonably possible, the Operator will notify you of the reason for suspension or termination, except where doing so would compromise regulatory or security investigations.
- Inactivity: Accounts that remain inactive for an extended period may be treated in accordance with the Operator's dormant Account policy, which may include administrative fees or Account closure, as detailed on the Website.
Governing Law & Jurisdiction
Applicable Law
- Law of England and Wales: These Terms, their subject matter and formation, and any disputes arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales.
- Regulatory oversight: The Operator is licensed and regulated in Great Britain by the UKGC (licence number 39483) for the provision of remote casino and bingo services. Nothing in these Terms limits your right to raise concerns with the UKGC about the Operator's conduct, although the UKGC does not resolve individual disputes.
Dispute Resolution and ADR
- Internal complaints procedure: If you have a complaint, you should first contact customer support using the methods described in the Contact Information section. The Operator will investigate and respond to your complaint in a fair and timely manner.
- Referral to ADR: If a dispute relating to gambling transactions cannot be resolved through the internal complaints procedure, you may refer it to the approved ADR Provider, currently IBAS (Independent Betting Adjudication Service), in accordance with IBAS rules. Details on how to contact IBAS are available on the Website and at the IBAS website.
- Court jurisdiction: Without prejudice to your right to refer disputes to ADR, the courts of England and Wales will have non-exclusive jurisdiction over any legal proceedings arising out of or in connection with these Terms or your use of the Services.
Contact Information
- Customer support: You can contact customer support via the contact options provided on densk777.com, which may include live chat, web forms and/or email. The current contact details are displayed in the "Contact Us" or equivalent section of the Website.
- Email and telephone: Where email addresses and telephone numbers are made available on the Website for customer support or responsible gambling assistance, you should use those details to reach the Operator. These channels may be updated from time to time and will always be listed on the Website.
- Mailing and legal address: For correspondence relating to these Terms, your Account or legal matters, you may write to the Operator at: AG Communications Ltd, 135 High Street, Sliema SLM 1548, Malta.
- Regulatory and responsible gambling resources: Further information about the Operator's UK licence is available on the UKGC public register under licence number 39483. For support with problem gambling, you may visit national services such as BeGambleAware (begambleaware.org) and register with GamStop (gamstop.co.uk) for self-exclusion.